Introduction
For a full copy of Cudham’s Terms and Conditions please contact the centre at cudham@woodcraft.org.uk.
Guests
Every booking must:
- Name a booking lead who is over 18
- Provide contact details (address, phone, email) to enable effective communication
- Not exceed the total number of people permitted at the centre
- Abide by any site rules and restrictions you are informed of through the booking process or whilst on site
Arrival Time / Departure Time
Please see the details in the joining instructions / booking confirmation for the site you have booked.
Breakages
All breakages must be reported to the site.
Charges will be made for any breakages caused by misuse or deliberate acts.
Booking amendments and cancellations
Woodcraft Folk seeks to deliver excellent customer service and will always try to respond positively to booking amendments.
Cancellation charge payable
28 days or more – Any booking deposits already paid or due
27 – 14 days – 50% of the total cost for your booking
13 – 0 days – 100% of the total cost for your booking Where a cancellation is made by Woodcraft Folk for any reason including the imposition of Government restrictions, then groups will be offered the opportunity to re-book on alternative dates. If the alternative dates are not acceptable then a full refund of ALL payments will be made.
Insurance
Whilst on site all guests will be covered by Woodcraft Folk’s Public Liability Insurance if you adhere to the terms and conditions and site usage procedures. Woodcraft Folk are not responsible for injuries to individuals or damage to their property whilst on site, unless the injury is caused through our negligence. Please take precautions to ensure that you and your equipment are safe and secure.
We are aware that accidents do happen and ask for individuals to report any accidents to site staff and wardens.
Personal belongings will not be covered by Woodcraft Folk’s insurance. If you are bringing expensive equipment we recommend that you check your Household Insurance or obtain Travel Insurance to cover any cost of damage or theft.